Terms and conditions
- Ownership of the domain www.ibbautoracing.com
- Object and scope.
- Information supplied on the website.
- Intellectual and industrial property.
- Responsibility of ibbautoracing.com.
- Obligations of clients and users.
- Privacy and protection of personal data.
- Shipping costs.
- Placing the order.
- Product Availability.
- Shipping times.
- Payment Methods.
- Right of withdrawal.
- Incidents in the delivery of the products.
- Product Warranty.
- Applicable law. Dispute resolution. Submission to jurisdiction.
1. Ownership of the domain www.ibbautoracing.com
In compliance with Law 34/2002 on Services of the Information Society and Electronic Commerce (LSSICE), we inform you that the ownership of the domain of our virtual store, www.ibbautoracing.com , corresponds to IBG AutoRacing SL, Carrer La Masia, 26 • Pla de les Gavarres • 08711 Òdena (Barcelona) company legally incorporated in Spain with NIF B-66579772 and registered in the Mercantile Registry of Barcelona on 07/17/2015, Volume 44927 , Sheet 471,550, Folio 16. 1st Registration (Hereinafter ibbautoracing.com).
For any questions, you can contact ibbautoracing.com the e-mail firstname.lastname@example.org or by phone: +34 93 804 00 15. Our telephone service hours are from 09:00 to 13:00 and from 16:00 to 19:00 hours from Monday to Friday.
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2. Purpose and scope.
The present General Contracting and Use Conditions are intended to regulate the provision of the information provided in the ibbautoracing.com online store, as well as that provided by its telephone sales channel and the commercial transactions that arise between ibbautoracing.com and users of the domain www.ibbautoracing.com . Both browsing through the online store and the acquisition of any of the products offered in it, imply acceptance as a user, without reservations of any kind, of each and every one of these general conditions of contracting and use ibbautoracing.com may modify the website to carry out as many changes and modifications as it deems appropriate and believes necessary for its proper functionality, without prior notice.
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3. Information provided on the website.
We make every effort to offer the information contained on the website truthfully and without typographical errors. In the event that at any time an error of this type occurs, alien at all times to the will of www.ibbautoracing.com, it will be immediately corrected. If there is a typographical error in any of the prices shown that is of a substantial nature and that supposes a significantly lower price than the usual price of the product and a client has made a purchase decision based on said error, we will notify you of this error and the client will have the right to terminate your purchase at no cost to you. Sending an automatic purchase confirmation does not validate the wrong price conditions.
In the same way, it is possible that the contents of the website may occasionally show provisional information about some products. In the event that the information provided does not correspond to the characteristics of the product, the customer will have the right to cancel their purchase without any cost on their part.
The publishers, manufacturers or suppliers of said products will respond to the information, content, statements and expressions contained in the products sold on the website. The images published do not have to correspond to the products sold, being the same guidelines, and the given product description being binding, in accordance with current legal regulations.
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4. Intellectual and industrial property.
All the contents published in the store and especially the designs, texts, graphics, logos, icons, buttons, as well as the software, trade names, trademarks or industrial drawings and any other signs susceptible to Industrial and commercial use are subject to the intellectual and industrial property rights of ibbautoracing.com or third-party owners who have duly authorized their inclusion on the website.
In no case will it be understood that any license is granted or waives, transmits, transfers all or part of said rights, and does not confer any right or expectation of right, and especially, of alteration, exploitation, reproduction, distribution or public communication on said content without the prior express authorization of ibbautoracing.com or of the corresponding holders.
The use of the ibbautoracing.com website for public or commercial purposes is therefore prohibited, therefore it may not be exploited, reproduced, distributed, modified, publicly disclosed, assigned, transformed or use the content of the web. The introduction of hyperlinks for commercial purposes on web pages other than ibbautoracing.com, which allow access to our website, without prior consent, is expressly prohibited. In any case, the existence of hyperlinks on websites other than us, will not imply in any case the existence of commercial or commercial relations with the owner of the website where the hyperlink is established, nor the acceptance by ibbautoracing.com of its contents or services.
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5. Responsibility of ibbautoracing.com
The products presented on the website are in accordance with Spanish legislation. The responsibility of ibbautoracing.com or its telephone sales service cannot be invoked in the case of products that do not comply with the legislation of the countries to which they may have been sent based on the customer's order. It is therefore the responsibility of customers from outside Spain to verify the possibility of importing or using the products they request.
Access to the website will be voluntary, and therefore the responsibility of the user, who will be responsible for any direct or indirect effect that by the use of the website or telephone service is derived, including , by way of example and not limitation, any adverse economic, technical and / or legal result, as well as the disappointment of the expectations generated by our website, the user being obliged to hold harmless ibbautoracing.com for any of the derived claims, direct or indirectly from such facts. ibbautoracing.com is not responsible for the damages that may derive from interferences, omissions, interruptions, computer viruses, breakdowns and / or disconnections in the operational operation of this electronic system or in the computer devices and equipment of users, motivated by causes beyond ibbautoracing.com, that prevent or delay the provision of services or browsing the store, or delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems, or the impossibility of provide the service or allow access for reasons not attributable to ibbautoracing.com, due to the user, third parties, or force majeure. ibbautoracing.com does not control, in general, the use that users make of the website.
In particular, ibbautoracing.com does not respond in any case that users use the website in accordance with the law, these Conditions General, generally accepted morals and good customs and public order, nor that they do it diligently and prudently.
6. Obligations of clients and users.
In general, the user undertakes to comply with these general conditions, as well as to comply with the special warnings or instructions for use contained therein, on the website or in the telephone sales process and always act in accordance with the law, good customs and the requirements of good faith, using due diligence, and refraining from using the website in any way that may prevent, damage or impair the normal operation of it, goods or rights ibbautoracing.com, its suppliers, other users or in general any third party. Access and use of the portal to minors is prohibited without the express consent of their parents, ibbautoracing.com is not responsible for the veracity and accuracy of the data filled in by the user and therefore cannot verify the age of the same. . Specifically, and without implying any restriction to the previous section during the use of the website www.ibbautoracing.com, the user agrees to:
a) Provide truthful information about the data requested in the registration form user or order fulfillment, and keep them updated.
b) Not to introduce, store or spread on or from the website, any information or material that was defamatory, injurious, obscene, threatening, xenophobic, incites violence to discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public liberties, honor, privacy or the image of third parties and in general current regulations.
c) Do not introduce, store or disseminate through the store page any program, data, virus, code, or any other electronic or physical device that is likely to cause damage to the website, any of the services, or in any of the equipment, systems or networks of ibbautoracing.com, of any other user, of the providers of ibbautoracing.com or in general of any third party.
d) Diligently keep the "username" and "password" provided by ibbautoracing.com, assuming responsibility for any damages that may derive from their improper use. .
e) Not to carry out advertising or commercial exploitation activities through the website, and not to use its contents and information to send advertising, or send messages for any other commercial purpose, or to collect or store personal data of third parties.
f) Not to use false identities, nor to supplant the identity of others in the use of the website or in the use of any of its services, including the use, where appropriate, of passwords or access codes from third parties or in any other way.
g) Do not destroy, alter, use for its use, disable or damage the data, information, programs or electronic documents of ibbautoracing.com, its suppliers or third parties.
h) Not to introduce, store or disseminate through the store page any content that infringes intellectual property rights, industrial or business secrets of third parties, nor in general any content of which it did not show, in accordance with the law, the right to make it available to a third party.
The client agrees to enable the delivery of the requested order by providing a delivery address where it can be delivered within the normal schedule of delivery of goods. In case of breach by the customer of this obligation, ibbautoracing.com will have no responsibility for the delay or impossibility of delivering the order requested by the customer.
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7. Privacy and protection of personal data.
For the purposes of the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data, as well as the R.D. 1720/2007 of December 21, which approves the Regulation that develops the L.O. 15/1999, ibbautoracing.com informs you of the existence of a personal data file created by and under the responsibility of ibbautoracing.com, with the data obtained on the website www.ibbautoracing.com . The purpose of this file is to manage your contractual relationship with us, as well as to carry out promotional and advertising activities of your own or of third parties by any means, both by telephone and by sending commercial messages through SMS, etc., which may be of your interest, from the study and segmentation of the data collected during browsing the website, of the data provided by completing any form, as well as those derived from the commercial relationship or delivery of the purchased products. The specific and concrete sectors with respect to which you may receive information or publicity are the following: telecommunications and telephone companies, banking and credit sectors, insurers, opticians, department stores, travel, fashion, Internet, new technologies and health. If you do not wish to receive advertising, you only have to enter your account and deactivate the sending of the Newsletter and information.
In compliance with the provisions of the Regulations for the development of the Organic Law on Data Protection 15 / 1999 of December 13, approved by Royal Decree 1720/2007 of December 21, in Law 34/2002, of July 11, on Services of the information society and electronic commerce and other provisions issued in its development, the Clients and users of www.ibbautoracing.com can, at any time, exercise their rights of access, rectification, cancellation and opposition on their personal data, communicating it in writing to: LOPD Committee of ibbautoracing.com IBG AutoRacing SL, Carrer La Masia, 26 • Pla de les Gavarres • 08711 Òdena (Barcelona) company legally incorporated in Spain with NIF B-66579772 where the name and surname, username and email with which they registered will be indicated, and attaching a photocopy of the user's ID. In the event that the data provided is associated with a purchase, Spanish law requires us to keep it for at least six years, so it cannot be deleted or rectified even if the client requests it.
ibbautoracing.com undertakes to use the data included in the file, to respect its confidentiality and to use it in accordance with the purpose of the file, as well as to comply with its obligation to save and adapt it all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of the Security Measures Regulation of automated files containing personal data, approved by Royal Decree 1720/2007 of 21 of December. Our secure server guarantees the privacy of the data you transmit to us. This privacy is achieved through the SSL protocol, encrypting the data sent through the RSA encryption system, so that no one can appropriate it since they do not have the necessary key. You can check that your browser is safe if the padlock symbol appears and you can also see that the URL varies slightly: it no longer starts with http but with https.
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Who is responsible for the processing of your personal data?
The data controller will be IBG AutoRacing SL, Carrer La Masia, 26 • Pla de les Gavarres • 08711 Òdena (Barcelona) company legally incorporated in Spain with NIF B-66579772. (hereinafter and interchangeably “ibbautoracing.com” or the “Entity”).
For what purposes is your personal data processed?
At ibbautoracing.com we can process the personal data collected for the following purposes:
1. Contact: manage the data of the users who contact ibbautoracing.com through the contact form that the Entity makes available to the user. Likewise, your data will be processed in order to manage the queries that you send us through the channels enabled for this purpose on our website.
2. Work with us: manage the reception of your Curriculum Vitae, your application, as well as the personal data that may be generated as a result of participation in selection processes, in order to analyze your professional profile and to enable it to participate in the personnel selection processes organized by ibbautoracing.com in view of the vacant or newly created positions that arise periodically, as well as to process their eventual incorporation into the Entity's staff. We inform you that we will keep your data for a period not exceeding one year in case in the future we understand that it fits into any of the existing job profiles.
3. Registration in the client area "ibbautoracing.com": manage your registration in the "ibbautoracing.com Account" as well as the subsequent data that may be generated through the aforementioned channel, in order to lead to carry out general administration, maintenance, compliance, development, control and management of the procedures you carry out through your ibbautoracing.com Account, as well as the management of your relationship with the Entity.
4. Registration in activities and contests organized by ibbautoracing.com: Manage your registration and participation in the different activities or contests that ibbautoracing.com organizes both for its members and for anyone who is interested in participating.
5. Advertising of own products and services: ibbautoracing.com may send you, both by post, email, SMS and other electronic means of communication, both general advertising and adapted to its characteristics of the own Entity, related to our own products.
6. Advertising of products and services of collaborating companies of ibbautoracing.com: your data will be processed in this case in order to send it to you, both by post, email, SMS and other electronic means of communication advertising both general and adapted to its characteristics.
7. Profiling based on your purchases: as long as you authorize us, ibbautoracing.com will prepare profiles based on marketing studies and statistical and segmentation techniques and procedures that allow you to customize the offer of products appropriate to your characteristics and needs. Such acceptance will not imply automatic decision making.
8. Other channels: we may also collect your data through other channels such as telephone, email, app owned by ibbautoracing.com or social networks, in which case we will inform you about the purposes for which we will process your data , and where appropriate, we will conveniently collect your consent in each of these channels.
What data do we process and from what source are they obtained?
The data processed comes from:
• Data provided by you, through the completion of the forms for this purpose enabled.
• Data derived from the provision of the service: indirectly, derived from the provision of the service itself and the maintenance of this activity. The navigation data through the website is included in this category.
• Data obtained from marketing studies in which you have agreed to participate and have given consent to be used.
Depending on the service, the data processed includes the following typology:
• Identification data (eg, name, surname, identity document, postal address, email, telephone number ).
• Details of purchases made by you.
• Commercial information data (eg interests in certain products).
What is the legal standing for the treatment of your data?
The treatment of your data related to "Contact", "Registration in the ibbautoracing area. com ”as well as any other communication channel at your disposal, are based on the maintenance of your request and, where appropriate, for the provision of the contracted services. The treatment of your data related to "Work with us" is based on the voluntary submission of your Curriculum Vitae and its preservation, by virtue of the legitimate interest. The sending of advertising of own products , may be based on the legitimate interest of ibbautoracing.com, when the products offered are closely related to the products you have purchased from ibbautoracing.com. In the rest of cases, as well as when the advertising is from third parties, as well as in the profiling of your purchases to send personalized offers, the treatment will be based on the consent that is duly requested.
To whom is your data communicated?
Personal data processed by ibbautoracing.com to achieve the purposes detailed above may be communicated to the following recipients depending on of the legitimizing basis of communication. By virtue of the foregoing, the following data communications seek to guarantee the correct development of the contractual and / or commercial relationship and comply with the legal obligations of ibbautoracing.com:
• Organizations and Public Administrations.
• Financial entities (for the management of collections and payments)
• Affiliated companies to make sales on ibbautoracing.com: ibbautoracing.com offers services for the sale of products from third-party companies through the website of ibbautoracing.com. (Marketplace services), informing the customer at all times when this circumstance occurs. ibbautoracing.com shares with said third company part of the client's personal data necessary for the transaction.
How long will we keep your data?
Personal data will be kept for the time necessary to provide the service or as long as you do not withdraw your consent. Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, the Prosecutor's Office or the competent Public Administrations during the limitation period of the actions. that could derive and, after this, its complete elimination.
What are your rights? Any interested party has the right to obtain confirmation on whether or not we are processing personal data that concerns them at ibbautoracing.com. Similarly, as provided in the General Data Protection Regulation, you have the following rights:
• Access your data: you have the right to access your data to know what personal data we are treating that you concern.
• Request the rectification or deletion of your data: in certain circumstances, you have the right to rectify those personal data that you consider inaccurate and that concern you, and that are subject to treatment by ibbautoracing.com or even, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Request the limitation of the treatment of your data: in certain circumstances, you will have the right to request the limitation of the treatment of your data, in which case we inform you that we will only keep them for the exercise or defense of claims as is provided in the General Data Protection Regulation.
• To the portability of your data: in certain circumstances, you will have the right to receive the personal data that concerns you, and that you have provided to us, in a structured format of common use and mechanical reading, and to transmit them to another person in charge of treatment.
• Oppose the processing of your data: in certain circumstances and for reasons related to your particular situation, you will have the right to oppose the processing of your data in which case, we would stop processing them unless, for compelling legitimate reasons, or the exercise or defense of possible claims.
Likewise, you have the right, at any time, to oppose the sending of advertising by electronic means that we send you, both your own and that of third parties, and withdraw any of your consents, without affecting the legality of the treatment based on consent prior to withdrawal. You can exercise the rights described above, by written request addressed to IBG AutoRacing SL, Carrer La Masia, 26 • Pla de les Gavarres • 08711 Òdena (Barcelona) company legally incorporated in Spain with NIF B-66579772 indicating in the subject “Data Protection Finally, we indicate that you can file a claim with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights. You can contact through its website: www.agpd.es .
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9. Shipping costs.
IBG Auto Racing S.L. offers you a 24-hour delivery service for your orders to the entire peninsula, as well as 48-72h shipments to other destinations.
Spain and Portugal:
1a) Peninsula and Balearic Islands: They will be through NACEX agency 24h. Shipping is free on orders over € 300 once verified in our warehouse.
1b) Canarias, Ceuta and Melilla will be packages no greater than 2kg through Correos agency (for shipments of more volume check prices). Shipping is free on orders over € 300 once verified in our warehouse.
2- Shipments to Portugal:
Portugal Madeira Island: Packages will not exceed 2kg through Correos agency (for shipments of more volume check prices). Shipping is free on orders over € 400 once verified in our warehouse.
3- Shipping Europe:
3a) They will be through agency. Shipping is free on orders over € 500 once verified in our warehouse.
4- Shipments Rest of the world:
4a) They will be via 72h UPS agency or Post (20 days). Check prices.
Rest of the World:
Will be made throught UPS 72h shipping or postal services (20 days). Price depends on volume and weight, to be checked individually for each parcel.
Orders using the reimbursement payment method (only Spain and Portugal) will have a surcharge of 3.5% of the total invoice by the customer.
Orders via Paypal will have a surcharge from this company on the total amount.
Paypal service will apply a surcharge from that company on the overall value, depending on your country of origin.
10. Placing the order.
To place an order it is necessary to connect to www.ibbautoracing.com , and register as a user, filling in the electronic form that appears at all times on the store's website and following the instructions indicated therein. ibbautoracing.com makes available to the user all the technical means necessary to identify and correct errors in the introduction of their data in the different forms that will appear on the screen during the purchase process. The data of the orders that have already entered the process of preparation for shipment cannot be modified.
After registration, and to proceed with the purchase of products, you must add the product you wish to purchase to the basket, according to the instructions on the screen, completing for this purpose the order form supplied and validating the same.
In the case of not being registered, if you use our telephone sales service, you may authorize said registration during the telephone purchase, accepting the conditions.
The prices and offers presented on the website are valid only and exclusively for online orders placed at www.ibbautoracing.com, or its telephone sales service. All prices published on our website are with indirect taxes included.
The validation of the order by the client expressly implies the knowledge and acceptance of these general contracting conditions as part of the conclusion of the contract. Unless proven otherwise, the data recorded by ibbautoracing.com constitutes proof of the set of transactions carried out between ibbautoracing.com and its customers. ibbautoracing.com will archive the electronic document in which the contract is formalized and it will be accessible.
Once the purchase has been made and in the shortest possible time, always within 24 hours of the execution of the purchase, the ibbautoracing.com Customer Service will send you proof of purchase by email. If you do not agree with the information contained in said confirmation, you can request the modification of the same or the cancellation of the contract.
IBG AutoRacing S.L. after express acceptance of these conditions, it will issue an electronic invoice, which, once the order is shipped from our warehouses, can be downloaded from the "My orders" section of "My account", except for orders with "Delivery to the letter ", in which you have to contact our Customer Service to request the invoice. Do it from here . You can, at any time, revoke this consent by sending a letter to IBG AutoRacing S.L., Carrer La Masia, 26 • Pla de les Gavarres • 08711 Òdena (Barcelona) company legally incorporated in Spain with NIF B-66579772.IBG AutoRacing S.L. warns that sales invoices cannot be modified once they are issued, without prejudice to the right to obtain a corrective invoice in the cases provided for in current regulations (Royal Decree 1619/2012, of November 30, which approves the Regulation by which they are regulated billing obligations). The invoice is issued in the name of the natural person or company that appears in the billing address when the order is placed, so you must ensure that you make the order with the correct billing address. In the event of investment of the VAT taxpayer, the buyer must comply with the tax regulations in force at any time.
In accordance with the provisions of Section 6 of the Second Transitory Provision of Royal Decree 12/2017, July 3, it is reported that acquirers who meet the requirements set forth in Art. 25.8 of the aforementioned Royal Decree may request the return of the equitable compensation for private copying to the legal entity provided in Article 25.10 of the same legal text.
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11. Product availability.
The selection of products offered on www.ibbautoracing.com, is valid as long as the products are visible on the website, with the available stock limits. As it is electronic commerce, the stock is updated online, so it could happen, eventually, that the stock is depleted during the purchase process, and therefore, in these cases, it is not possible to continue with the sale.
In the file of each product the term in which we can send it from our warehouses is indicated:
In stock The article is in our stock and our commitment delivery from our warehouse is 24 hours.
Presale item , delivery scheduled for ... We do not have the item in stock prior to launch. The supplier informs us of the supply of stock prior to launch. The expedition takes place on launch day. They are generally products that you can reserve at ibbautoracing.com.
Not available The item in question is not available for purchase.
To these previous availabilities, we must add the delivery times that the transport operators we work with may have. These deadlines are calculated on working days -from Monday to Friday- since ibbautoracing.com does not make expeditions on holidays, Saturdays, or Sundays.
In the event that there is a rupture of stock or the unavailability of an item, ibbautoracing.com will contact you to notify you and give you a new delivery time or, if it is not possible to serve you said product, proceed to its cancellation or, without a price increase, you will be offered a product with similar characteristics that has the same or even higher quality. In any case, a delay in delivery with respect to the indicated deadlines will not entitle the customer to demand any compensation.
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12. Delivery times.
The products are sent to the shipping address that you have indicated in the order. In the case of ordering several items with different availability, the delivery time will take into account the longest expected delivery. In exceptional cases, ibbautoracing.com reserves the right to break down the order, sending available items and leaving unavailable items pending a second shipment. In this case, the second shipment is made at no additional cost.
We propose different shipping methods to send you the order in the most comfortable and appropriate way for your needs. Once you have the products in the basket, select the shipping method that interests you:
Sold by ibbautoracing.com and with availability "Available", will be delivered to the address indicated the next business day of being shipped, except for orders processed on Sunday or national holiday, which will be delivered on the next two business days. For shipments to the Balearic Islands, Ceuta and Melilla, the delivery time is two business days, except those processed on a Sunday or national holiday, and not deliver on Saturdays, Sundays or holidays.
In the Canary Islands we offer you the following shipping methods:
• "In Stock" will be delivered to the address indicated within 5-13 business days. No deliveries are made on Saturdays, Sundays, or holidays and the delivery delivery time is until 9:00 p.m.
With availability "In Stock", will be delivered to the address indicated (until 9:00 p.m.) at 3-7 business days. The courier does not deliver on Saturdays, Sundays, or holidays.
Sold by ibbautoracing.com with availability "In Stock", will be delivered to the address indicated (until 9:00 p.m.) 3-7 business days. The courier does not deliver on Saturdays, Sundays, or holidays.Back to Index
13. Payment methods.
criccrac offers you various payment methods so you can choose the one that suits you best or best suits your needs:
Credit Card Payment : You can use Visa, Maestro, Amex. The charge on your card will be delayed, that is, at the time of preparing the shipment.
In this way, only the items shipped will be charged and at the time of preparing the shipment.
For To verify the card details, when purchasing items 'in stock' at ibbautoracing.com, a reservation will be made for the total amount of the order, on which the charge will be made.
As an alternative, we propose payment by transfer. For security reasons, ibbautoracing.com reserves the right not to accept certain operations made with a credit card.
In the event that the order is canceled once it has been charged, it will proceed at that time to reimburse the amount charged on the original credit card in which the charge was made.
In these cases and if the client is interested in progressing in the purchase of the items, he may repeat the order by selecting as the means of payment bank transfer.
ES88 0049 5275 0427 1614 3218
PLAÇA MAJOR, 32
08208 SABADELL (BARCELONA) SPAIN
+34 93 725 73 11
Cash on delivery : This payment method is valid for all orders with delivery in Spain (Peninsula) and will be made through the NACEX transport agency.
It is also not valid for orders with "International Delivery", which must be previously paid by credit card or bank transfer.
This modality has a surcharge of 3.5% on the refund amount that will not appear on the invoice.
Payment will be made in cash at the time of order delivery, through the transport company, in euros and accepting only cash amounts, not being able to make the payment using other means.
It is advisable to have the exact amount.
Payment with PayPal : This payment method allows you to pay with your PayPal account quickly and safely, without sharing financial information with ibbautoracing.com.
You will be redirected to the secure PayPal website, where you will enter the credentials of your PayPal account, accepting the payment and then to www.ibbautoracing.com a >, where we will confirm your order.
When using this form of payment, only items shipped and at the time of shipment preparation will be charged. A pre-authorization of the total amount of your purchase will be shown in your bank account.
This pre-authorization will be automatically released after 7 days, depending on your bank. See all the details in your PayPal account.
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14. Right of withdrawal.
If you are not satisfied with the products purchased exclusively at www.ibbautoracing.com you have the right to withdraw from the contract by returning your purchases at any of the ibbautoracing.com stores in Spain, or in our own online store, in accordance with the provisions of the following paragraphs.
Deadline for exercising the right of withdrawal : You can exercise the right of withdrawal without justification within 14 calendar days. except for toys, books, stationery, experience chests, film music and merchandising that you have 30 calendar days from receipt. In case of returning the product without its original packaging, the product may be depreciated.
The withdrawal period will expire 14 calendar days from the day you or a third party indicated by you, other than the carrier, received the good. In the event that in the same order you have acquired multiple goods that have been delivered to you separately, the withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, received the last of those goods.
In the event that you have purchased a good consisting of multiple components or parts, the withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, received the last component or material.
In case you have contracted the periodic delivery of goods for a certain period, the withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, received the first of those goods.
Way to exercise the right of withdrawal :
To exercise the right of withdrawal regarding products purchased exclusively on www.ibbautoracing.com, you must express your unequivocal decision to withdraw from the contract of any of the following ways:
· If you choose the option to return the product in any of the physical ibbautoracing.com stores in Spain, you must present the purchase invoice, which you can download from your account . For "Delivery on demand" orders, contact here with our Customer Service to obtain the invoice. This withdrawal method is not available for purchases paid by bank transfer or Paypal.
· If you choose the option of returning the product through our online store www.ibbautoracing.com, you must contact our Customer Service by sending an email to email@example.com to express unequivocally your decision to withdraw of the contract.
· Without prejudice to the provisions of the two preceding paragraphs, you may also choose to exercise your right of withdrawal by completing and sending electronically to the email account firstname.lastname@example.org < / a>, the withdrawal form that you can download below, in which case, we will notify you promptly by email of the receipt of said withdrawal. The right of withdrawal will be understood to be exercised within the period when you have sent us the communication regarding the exercise of this right before the end of the corresponding period, in the terms indicated above.
Consequences of withdrawal : In case you exercise the right of withdrawal we will refund all payments we have received from you, including delivery costs, except if you have chosen a delivery option other than the least costly ordinary delivery, in which case the additional costs arising from it will not be reimbursed, without any undue delay and, in any case, no later than 14 calendar days from the date on which you inform us of your decision to withdraw from the contract. However, the refund may be withheld until you have received the goods, or until you have presented proof of the return of the goods, depending on which condition is met first.
We will proceed to make said refund using the same payment method in which the purchase was paid without incurring any expenses as a result of the refund except for the cost of returning the product. In all cases, the products to be returned must be in perfect condition and with the manuals, accessories or gifts, checks, coupons, or any kind of promotional advantages, if any, included. In case of returning the product without its original packaging, the product may be depreciated.
The right of withdrawal will not be applicable to contracts that refer to:
a) The provision of services, once the service has been fully executed, when the execution has begun, with the prior express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been fully executed by the employer, you will have lost your right of withdrawal.
b) The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the entrepreneur cannot control and that may occur during the withdrawal period.
c) The supply of goods made according to the specifications of the consumer and user or clearly personalized.
d) The supply of goods that may deteriorate or expire quickly.
e) The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
f) The supply of goods that after delivery and taking into account their nature have been inextricably mixed with other goods.
g) Contracts in which the consumer and user have specifically requested ibbautoracing.com to visit them to carry out repair or urgent maintenance operations; If, on that visit, ibbautoracing.com provides additional services to those specifically requested by the consumer or supplies goods other than the spare parts necessarily used to carry out maintenance or repair operations, the right of withdrawal must apply to said services or goods additional.
h) The provision of accommodation services for purposes other than serving as housing, transportation of goods, rental of vehicles, food or services related to leisure activities, if the contracts provide for a specific date or period of execution.
i) The supply of digital content that is not provided on a material medium when the execution has begun with the prior express consent of the consumer and user with the knowledge on their part that they consequently lose their right of withdrawal.
In the case of promotions in which several independent items are purchased as part of the same pack (3x2, 2x1 and the like), in case of withdrawal, all products included in the promotion must be withdrawn. Neither in physical stores, nor in the virtual store ibbautoracing.com, returns of products that have not been purchased in Spain will be accepted. The right of withdrawal regulated in this section will only be applicable to products purchased only and exclusively through www.ibbautoracing.com , for which in no case will be applied with respect to the products purchased in a physical store or establishment ibbautoracing.com. The consumer will only be responsible for the decrease in the value of the goods resulting from their manipulation other than that necessary to establish their nature, characteristics or operation.
Download here the withdrawal form.
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15. Incidents in the delivery of the products.
Without prejudice and with complete independence of the right of withdrawal and the legally recognized guarantee on non-conforming products, the circumstances that may cause an incidence in the delivery of your product are the following:
a) Product damaged by transport : If, at the time of picking up or delivering the product, it detects any damage to the packaging or product, please reflect it on the POD (proof of delivery) of the carrier and contact our Customer Service through the +34 93 804 00 15 or the email account email@example.com , as soon as possible, to report the incident. ibbautoracing.com will bear the costs of collecting the damaged product and delivering the one corresponding to the order placed.
b) Product that by mistake does not correspond to the order : must be communicated within 14 calendar days. ibbautoracing.com will bear the costs of collecting the wrong product and delivering the one corresponding to the order placed.
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16. Product warranty.
The warranty period is two years from the delivery of the product, although it does not include deficiencies caused by negligence, blows, incorrect use or improper handling, incorrect installations not carried out by Technical Services authorized where appropriate, etc., or materials that are worn by use.
Unless proven otherwise, it will be presumed that the lack of conformity that manifests itself in the six months after the delivery of the product, already existed when the thing was delivered, except when this presumption is incompatible with the nature of the product or the nature of the lack of conformity. ibbautoracing.com reserves the right to request an official technical service of the brand, a verification of the origin of the problem or cause of the lack of conformity.
In case of a defect caused by misuse, the repair will be billable. In those cases that justify the application of the guarantee, the option will be to repair, replace the item (except for second-hand products, in which the replacement cannot be required), lower the price or return, in the legally established terms. These steps will be free for the consumer and user. The consumer and user must report the lack of conformity within two months of becoming aware of it.
In the event that you have to exercise the guarantee right of your product, you can do it in two ways:
a) From ibbautoracing.com, contacting the Customer Service in the email account firstname.lastname@example.org .
b) Or through our physical stores ibbautoracing.com, where you must present the invoice, which you can download from your account .
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17. Applicable legislation. Dispute resolution. Submission to jurisdiction.
These General Conditions are governed by Spanish law. The parties submit, at their choice, for the resolution of conflicts and renouncing any other jurisdiction, to the courts and tribunals of the user's home.
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